Skip to main content
If you have a question, run into a problem, or just need a little guidance, the Glamwithease support team is ready to help. Whether you’re a client dealing with a booking issue or a professional getting set up on the platform, reach out anytime and we’ll get back to you as quickly as we can.

​
How to Reach Us

Email Support

Send us a message at support@glamwithease.com for help with bookings, payments, account issues, disputes, or anything else. We aim to respond within 1–2 business days.

Download on the App Store

Get the Glamwithease app on your iPhone or iPad. Browse beauty professionals, book appointments, and manage everything from your pocket.

Download on Google Play

Get the Glamwithease app on your Android device. Discover verified stylists and artists, book services, and track your appointments with ease.

​
What to Include in Your Message

To help us resolve your issue as quickly as possible, include the following details when you email us:
  • Your full name and account email address,: so we can locate your account right away.
  • A clear description of the issue,: tell us what happened, what you expected, and what you saw instead.
  • Your booking ID (if applicable), found in the My Bookings section of the app on the relevant appointment detail screen.
  • Screenshots or screen recordings (if relevant), visual context helps us understand and diagnose the problem faster.
The more information you provide upfront, the less back-and-forth is needed and the sooner we can get things sorted for you.
Not sure where to find your booking ID? Open the app, go to My Bookings, tap the appointment in question, and look for the booking reference number at the top of the detail screen.

​
Common Topics

Looking for a faster answer? Our documentation covers the most common questions in detail. Start here before reaching out: If you’ve already reviewed the relevant documentation and still need help, don’t hesitate to email us directly. There’s no question too big or too small.
We aim to respond to all support inquiries within 1–2 business days. During high-volume periods response times may be slightly longer, but we’ll always get back to you. For urgent booking issues, such as a same-day appointment problem, please include “URGENT” in the subject line of your email so our team can prioritize your request.